Frequently Asked Questions

Frequently Asked Questions

General

How does coaching work on Just Health?

Your Just Health coach is a real person who is on-call to support you. They will communicate with you frequently, create a fresh training program for you every week, and answer your questions in real time. After joining Members Access, you'll arrange a virtual video call with your coach. During this call, you can familiarize yourself with your coach and talk about your preferences and goals. And, you will regularly receive video messages from your coach. You will also have the option to schedule periodic check-in calls.

What if I don't have a gym membership or a home gym?

No problem! Your coach will create your custom workout plan with your unique situation in mind. Your workouts will be designed around your location and the equipment you have available- whether you are at home with no equipment, workout out in a full-stocked gym, or modifying your routine on vacation! Your coach can include outdoor runs and group fitness classes as well. Their goal is to create a convenient and realistic training plan that you can stick to.

How will my coach track my progress?

After your workout is done, you will log your exercise into your day. Your coach will be able to see this and track your progress. Also, if you have a smart watch, simply sync it with your Members app. Your coach can use this data from the smartwatch to get a detailed insight into your workouts, and track your daily activity!

Can I change my coach?

You can change your coach at any time. Our team is dedicated to your success, and we’ll find your perfect match. You can connect with one of our advisors to help you select a new coach, and view all coaches available by going to your Members Access > Profile > Change Coach > View Coaches

 

Can I talk to an advisor about my goals?

Yes! Our advisors are always happy to hear more about your preferences so that we can match you with the right coach. You can reach our team to arrange a call at help@justhealthco.com

 

General

How does coaching work on Just Health?

Your Just Health coach is a real person who is on-call to support you. They will communicate with you frequently, create a fresh training program for you every week, and answer any questions you have in real time. After joining Members Access, you'll arrange a virtual video call with your coach. During this call, you can familiarize yourself with your coach and talk about your preferences and goals. And, you will regularly receive video messages from your coach. You will also have the option to schedule periodic check-in calls.

What if i don't have a gym membership or a home gym?

No problem! Your coach will create your custom workout plan with your unique situation in mind. Your workouts will be designed around your location and the equipment you have available- whether you are at home with no equipment, workout out in a full-stocked gym, or modifying your routine on vacation! Your coach can include outdoor runs and group fitness classes as well. Their goal is to create a convenient and realistic training plan that you can stick to.

How will my coach track my progress?

After your workout is done, you will log your exercise into your day. Your coach will be able to see this to track your progress. Also, if you have a smart watch, simply sync it with your Members app. Your coach can use this data from the smartwatch to get a detailed insight into your workouts, and track your daily activity!

Can i change my coach?

You can change your coach at any time. Our team is dedicated to your success, and we’ll find your perfect match. You can connect with one of our advisors to help you select a new coach, and view all coaches available by going to your Members Access > Profile > Change Coach > View Coaches

 

Can i talk to an advisor about my goals?

Yes! Our advisors are always happy to hear more about your preferences so that we can match you with the right coach. You can reach our team to arrange a call at help@justhealthco.com

 

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